“I ordered a custom mini guinea pig as a memorial for my sweet little guy that recently passed away. It is wonderful; it looks exactly like him. The level of detail is really accurate. The seller was pretty prompt with responses, given the difference in time zones. She was polite and answered all of my questions. I gave 4 stars for customer service, rather than 5, because my item was not started until I inquired about it a few days after giving her all the details required. Once she said she would work on it, it was done quickly, though. I also asked her to notify me when it was finished, because I was hoping to see it before it was mailed. She said she would notify me, but did not. Ultimately, I definitely recommend this item. It was very worth it.”